Privacy Statement

When you visit Feniex.com, we collect certain information to enhance your online experience. To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what information Feniex.com collects online, and how Feniex.com uses that information.

General Browsing:
General Browsing: Feniex.com gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our Web site and services (i.e. time to connect to our Web site, time to download pages, etc.). This information allows us to see which areas of Feniex.com are most visited and helps us better understand our customers’ experiences at our site. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. In the process of gathering navigational information non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor’s use of our Web site (such as the time of a visitor’s last visit to a page on our site).

Collection of Personal Information: Feniex.com may ask you to provide personal information when you establish or update an Feniex.com account, enter a contest, participate in a survey, quiz or poll, shop online, check the status of an order or review order history, purchase and send a gift card. You may also provide information online at express.com to set up a profile and job agent if you are interested in a career with Feniex Industries, Inc.
Categories of information collected include name, address (shipping and billing), email address, recipient’s name and e-mail address, order information, order number, telephone number, credit card information, gender, wish lists and demographic information if you participate in surveys.  If you are interested in a career with Feniex Industries, Inc. the information you submit at feniex.com will include name, e-mail address, postal address, phone and, if you have one, your resume, plus the type of position you are seeking.

HOW DO WE USE THE INFORMATION THAT WE COLLECT?

Express.com uses the personal information we collect from you for the following purposes:
to deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange;
 
to understand your needs and preferences, possibly through surveys, product evaluations or cookies;
 
to develop, market and sell products and services to you and to tailor your experience on the our website to your interests and to send you information about special offers, media events, new products and much more;
 
to contact you or the product recipient(s) in the event of order or delivery difficulties;
 
to manage and develop our business and operations, administer accounts, collect and process payments;
 
to respond to your inquiries;

to deliver information through the various communication channels you have provided to us about our products or website, including adding you to our email list or to our customer phone and mail marketing list when you register for an account or make a purchase;
 

WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?

We may use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, processing gift card orders, maintaining our database and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third party service providers, we will require that such information be maintained by them in confidence, unless otherwise specified in this privacy policy.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or to enforce or apply our Site Use Terms and Conditions or it is necessary to protect the users of our Web site, the site or the public.

In the event Feniex sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Express are acquired, consumer information may be transferred as part of the acquisition.

In addition, we may participate with certain unrelated companies who will link you to our website from their website that you have visited, which may include recognition of purchases from our website.express.com may share personally identifiable information we collect from you with the company linking to our website. Express.com is not responsible for the privacy practices of the companies providing these links and we encourage you to review the privacy policy of each of these companies should you visit their websites.

WHAT SHOULD VISITORS FROM OUTSIDE THE U.S. KNOW?

If you are visiting feniex.com from a location outside of the U.S., your connection will be through and to servers located in the U.S., and your orders placed through feniex.com will be accepted and fully processed in and shipped from the U.S. All information you receive from feniex.com will be created on servers located in the U.S. and all information you provide will be maintained in our Web server and internal systems located within the U.S and used as indicated in this privacy policy.

HOW DO WE USE COOKIES?

1. What are cookies?
Feniex.com uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used by express.com to help track clicks and pass information as you go through the pages within the express.com Web site.  Cookies also help us keep track of how many items you put into your shopping bag and to remember you when you return to our web site. We may also use a cookie and/or a technology known as clear gifs or web bugs which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and provide you a more personalized experience. Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site.

HOW CAN YOU UPDATE YOUR PERSONAL INFORMATION?

If you need to update your name, mailing address or e-mail address, just go to your account that you have created by using your password and revise the information in the account.

LINKS TO OTHER WEB SITES AND SERVICES

For your convenience, our Web site may contain links to other Web sites. Some of these Web sites may request or require you to provide personal information. Feniex.com is not responsible for the privacy practices of such Web sites and you should review their privacy policies prior to providing any personal information. Links that appear on express.com should not be deemed in all cases to imply that express.com endorses or has any affiliation with the linked Web sites.

HOW WILL YOU KNOW WHEN WE UPDATE OUR PRIVACY POLICY?

As we continue to offer our visitors new and different types of content and services, feniex.com may modify our information collection and use practices. Should there be a material change to our information collection and use practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement.

WHERE SHOULD YOU DIRECT YOUR QUESTIONS?

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@feniex.com

SECURITY STATEMENT

Feniex.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, and secure socket layer certificate authentication.

We designed feniex.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet.

While we implement the above security measures on this Web site, you should be aware that 100% security is not always possible on the Internet.